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Cookies policy

Cookies policy

Who we are

Our website address is: https://abicare.co.uk

This website Abicare.co.uk (“Our Site”) uses Cookies and similar technologies in order to distinguish you from other users. By using Cookies, we are able to provide you with a better experience and to improve Our Site by better understanding how you use it. Please read this Cookie Policy carefully and ensure that you understand it. 

Definitions and interpretations

In this Cookie Policy, unless the context otherwise requires, the following expressions have the following meanings:

“Cookie“

means a small file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site

“Cookie Law“

means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003 [and of EU Regulation 2016/679 General Data Protection Regulation (“GDPR”)]

“Personal data“

means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data, as defined by the Data Protection Act 1998 OR EU Regulation 2016/679 General Data Protection Regulation (“GDPR”)

“We/Us/Our“

means Abicare Holdings Limited consisting of (Abicare Services Limited, Abiclean Services Limited, Abilink Services Limited and Carematch Limited) a limited company registered in England under company number 09339498, whose registered address is Unit 1a, Abihouse, Brunel Road, Salisbury, Wilts, SP2 7PU

How does our site use cookies

Our Site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our services. We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.

By using Our Site, you may also receive certain third party Cookies on your computer or device. Third party Cookies are those placed by websites, services, and/or parties other than Us. Third party Cookies are used on Our Site for analytical and tracking purposes. For more details, please refer to the “Cookies we are using  below.

What Personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service Privacy Policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

If you complete and submit a contact form, the provided information will be forwarded to our CRM Tool hubspot. Information stored here is restricted and your personal data will be stored and protected in line with our Policy policy.  The link to which is located at the bottom of our website home page. 

Cookies

If you leave a comment on our site you may opt in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

What cookies do we use

The following cookies may be placed on your computer or device

CallRail

Marketing

Usage

We use CallRail for call tracking.

Sharing data

For more information, please read the CallRail Privacy Statement.

Purpose pending investigation

Name
calltrk-calltrk_referrer
Expiration
1 year
Function
Name
calltrk-calltrk_session_id
Expiration
1 year
Function
Name
calltrk-_ga
Expiration
persistent
Function
Provide call tracking
Name
calltrk-calltrk_landing
Expiration
persistent
Function
Name
calltrk_referrer
Expiration
Function
Name
calltrk_landing
Expiration
Function
Name
calltrk_session_id
Expiration
1 year
Function

Marketing

Name
calltrk_session_id_*
Expiration
Function

WordPress

Functional

Usage

We use WordPress for website development.

Sharing data

This data is not shared with third parties.

Functional

Name
WP_DATA_USER_*
Expiration
session
Function
Store user preferences
Name
wp-settings-*
Expiration
persistent
Function
Store user preferences
Name
wp-settings-time-*
Expiration
1 year
Function
Store user preferences
Name
WP_PREFERENCES_USER_*
Expiration
persistent
Function
Store user preferences
Name
wp_lang
Expiration
session
Function
Store language settings

Google Adsense

Marketing

Usage

We use Google Adsense for showing advertisements.

Sharing data

For more information, please read the Google Adsense Privacy Statement.

Marketing

Name
_gcl_au
Expiration
persistent
Function
Store and track conversions
Name
google_adsense_settings
Expiration
persistent
Function
Provide ad delivery or retargeting

Google Analytics

Statistics

Usage

We use Google Analytics for website statistics.

Sharing data

For more information, please read the Google Analytics Privacy Statement.

Statistics

Name
_gid
Expiration
1 day
Function
Store and count pageviews
Name
_ga_*
Expiration
1 year
Function
Store and count pageviews
Name
_ga
Expiration
2 years
Function
Store and count pageviews
Name
_dc_gtm_UA-*
Expiration
1 minute
Function
Store number of service requests
Name
_gat_gtag_UA_*
Expiration
1 minute
Function
Store a unique user ID

Facebook

Marketing, Functional

Usage

We use Facebook for display of recent social posts and/or social share buttons.

Sharing data

For more information, please read the Facebook Privacy Statement.

Purpose pending investigation

Name
_fbp
Expiration
Function
Name
_fbc
Expiration
Function

Marketing

Name
fbm*
Expiration
1 year
Function
Store account details
Name
xs
Expiration
3 months
Function
Store a unique session ID
Name
fr
Expiration
3 months
Function
Provide ad delivery or retargeting
Name
act
Expiration
90 days
Function
Store logged in users
Name
datr
Expiration
2 years
Function
Provide fraud prevention
Name
c_user
Expiration
30 days
Function
Store a unique user ID
Name
sb
Expiration
2 years
Function
Store browser details
Name
*_fbm_
Expiration
1 year
Function
Store account details

Functional

Name
wd
Expiration
1 week
Function
Read screen resolution
Name
csm
Expiration
90 days
Function
Provide fraud prevention
Name
actppresence
Expiration
session
Function
Store and track if the browser tab is active

GDPR Cookie Compliance

Functional

Usage

We use GDPR Cookie Compliance for cookie consent management.

Sharing data

This data is not shared with third parties.

Functional

Name
moove_gdpr_popup
Expiration
session
Function
Store cookie consent preferences

Google Fonts

Marketing

Usage

We use Google Fonts for display of webfonts.

Sharing data

For more information, please read the Google Fonts Privacy Statement.

Marketing

Name
Google Fonts API
Expiration
expires immediately
Function
Read user IP address

Google reCAPTCHA

Marketing, Functional

Usage

We use Google reCAPTCHA for spam prevention.

Sharing data

For more information, please read the Google reCAPTCHA Privacy Statement.

Marketing

Name
rc::c
Expiration
session
Function
Read and filter requests from bots
Name
rc::b
Expiration
session
Function
Read and filter requests from bots
Name
rc::a
Expiration
persistent
Function
Read and filter requests from bots

Functional

Name
_grecaptcha
Expiration
6 months
Function
Provide spam protection

Complianz

Functional

Usage

We use Complianz for cookie consent management.

Sharing data

This data is not shared with third parties. For more information, please read the Complianz Privacy Statement.

Functional

Name
complianz_policy_id
Expiration
365 days
Function
Store accepted cookie policy ID
Name
cmplz_event_*
Expiration
365 days
Function
Store cookie consent preferences
Name
complianz_consent_status
Expiration
365 days
Function
Store cookie consent preferences
Name
cmplz_marketing
Expiration
365 days
Function
Store cookie consent preferences
Name
cmplz_choice
Expiration
365 days
Function
Store if a message has been dismissed
Name
cmplz_policy_id
Expiration
365 days
Function
Store accepted cookie policy ID
Name
cmplz_functional
Expiration
365 days
Function
Store cookie consent preferences
Name
cmplz_statistics-anonymous
Expiration
365 days
Function
Store cookie consent preferences
Name
cmplz_consent_status
Expiration
365 days
Function
Store cookie consent preferences
Name
cmplz_preferences
Expiration
365 days
Function
Store cookie consent preferences
Name
cmplz_consented_services
Expiration
365 days
Function
Store cookie consent preferences
Name
cmplz_statistics
Expiration
365 days
Function
Store cookie consent preferences
Name
cmplz_banner-status
Expiration
365 days
Function
Store if the cookie banner has been dismissed

Elementor

Statistics (anonymous)

Usage

We use Elementor for content creation.

Sharing data

This data is not shared with third parties.

Statistics (anonymous)

Name
elementor
Expiration
persistent
Function
Store performed actions on the website

Bing Ads

Functional, Marketing

Usage

We use Bing Ads for advertising.

Sharing data

For more information, please read the Bing Ads Privacy Statement.

Functional

Name
_uetvid_exp
Expiration
persistent
Function
Name
_uetsid_exp
Expiration
persistent
Function

Marketing

Name
_uetsid
Expiration
1 day
Function
Store and track visits across websites
Name
_uetvid
Expiration
13 months
Function
Store and track visits across websites

Microsoft Clarity

Statistics, Marketing

Usage

We use Microsoft Clarity for heat maps and screen recordings.

Sharing data

For more information, please read the Microsoft Clarity Privacy Statement.

Statistics

Name
_cltk
Expiration
Function
Store and track interaction
Name
_clsk
Expiration
1 day
Function
Store and combine pageviews by a user into a single session recording

Marketing

Name
_clck
Expiration
1 year
Function
Store a unique user ID
Name
ANONCHK
Expiration
Function
Name
MUID
Expiration
1 year
Function
Store and track visits across websites

Google Ads

Marketing, Statistics

Usage

We use Google Ads for advertising.

Sharing data

For more information, please read the Google Ads Privacy Statement.

Marketing

Name
_gcl_aw
Expiration
90 days
Function
Provide ad delivery or retargeting
Name
ads/ga-audiences
Expiration
expires immediately
Function
Store information for remarketing purposes

Statistics

Name
_gac_UA-*
Expiration
90 days
Function
Store and count pageviews

JsTree

Purpose pending investigation

Usage

Sharing data

This data is not shared with third parties.

Purpose pending investigation

Name
jstree_open
Expiration
Function

Wordfence

Functional

Usage

We use Wordfence for security and fraud prevention.

Sharing data

For more information, please read the Wordfence Privacy Statement.

Functional

Name
wfwaf-authcookie*
Expiration
1 day
Function
Read to determine if the user is logged in
Name
wf-scan-issue-expanded-*
Expiration
session
Function
Provide the identification of trusted web traffic

Google various services

Marketing

Usage

We use Google various services for website development.

Sharing data

For more information, please read the Google various services Privacy Statement.

Marketing

Name
__gpi
Expiration
Function

Google Maps

Marketing

Usage

We use Google Maps for maps display.

Sharing data

For more information, please read the Google Maps Privacy Statement.

Marketing

Name
Google Maps API
Expiration
expires immediately
Function
Read user IP address

Twitter

Functional, Marketing

Usage

We use Twitter for display of recent social posts and/or social share buttons.

Sharing data

For more information, please read the Twitter Privacy Statement.

Functional

Name
local_storage_support_test
Expiration
persistent
Function
Provide load balancing functionality

Marketing

Name
metrics_token
Expiration
persistent
Function
Store if the user has seen embedded content

LinkedIn

Functional, Marketing, Statistics, Preferences

Usage

We use LinkedIn for display of recent social posts and/or social share buttons.

Sharing data

For more information, please read the LinkedIn Privacy Statement.

Functional

Name
sdsc
Expiration
session
Function
Provide load balancing functionality
Name
li_gc
Expiration
6 months
Function
Store cookie consent preferences
Name
BizographicsOptOut
Expiration
10 years
Function
Store privacy preferences

Marketing

Name
lms_ads
Expiration
30 days
Function
Store and track visits across websites
Name
_guid
Expiration
90 days
Function
Store and track a visitor's identity
Name
li-oatml
Expiration
1 month
Function
Provide ad delivery or retargeting
Name
li_sugr
Expiration
90 days
Function
Store and track a visitor's identity
Name
UserMatchHistory
Expiration
30 days
Function
Provide ad delivery or retargeting

Statistics

Name
lms_analytics
Expiration
30 days
Function
Store and track a visitor's identity
Name
AnalyticsSyncHistory
Expiration
30 days
Function
Store and track visits across websites

Preferences

Name
li_alerts
Expiration
1 year
Function
Store if a message has been shown
Name
bcookie
Expiration
1 year
Function
Store browser details
Name
lidc
Expiration
1 day
Function
Provide load balancing functionality
Name
bscookie
Expiration
1 year
Function
Store logged in users

WP Engine

Purpose pending investigation

Usage

We use WP Engine for website hosting.

Sharing data

For more information, please read the WP Engine Privacy Statement.

Purpose pending investigation

Name
rtk_gdpr_c
Expiration
session
Function
Name
rtkuuid
Expiration
session
Function
Name
rtk_gdpr_a
Expiration
session
Function
Name
rtk_p
Expiration
session
Function
Name
rtk_sid
Expiration
session
Function
Name
rtk_rps
Expiration
session
Function
Name
rtk_sat
Expiration
session
Function

Miscellaneous

Purpose pending investigation

Usage

Sharing data

Sharing of data is pending investigation

Purpose pending investigation

Name
calltrk-*
Expiration
Function
Name
wpjb_transient_id
Expiration
Function
Name
LfGUCIDqjI8BEKmCraQD,01722343989
Expiration
Function
Name
HTqvCN3L_pYBEKmCraQD,01722441357
Expiration
Function
Name
HTqvCN3L_pYBEKmCraQD,01722441357_expiresAt
Expiration
Function
Name
*_expiresAt
Expiration
Function
Name
showUbersuggest
Expiration
Function
Name
youtube_current_cue
Expiration
Function
Name
google_current_cue
Expiration
Function
Name
preferred_location
Expiration
Function
Name
API_READY
Expiration
Function
Name
current_user
Expiration
Function
Name
li_ignored
Expiration
Function
Name
wp-postpass_*
Expiration
Function
Name
Console
Expiration
Function
Name
NavigationWidth
Expiration
Function
Name
cp-userdata-config_activepill_sliders__swatches_
Expiration
Function
Name
ln_or
Expiration
Function
Name
jstree_load
Expiration
Function
Name
rl_initial_page_uri
Expiration
Function
Name
8d1a0153-a778-4b07-900c-e5a27f5d849f_history_campaign
Expiration
Function
Name
rl_last_known_activity_at
Expiration
Function
Name
8d1a0153-a778-4b07-900c-e5a27f5d849f_history_referrer_type
Expiration
Function
Name
rl_os
Expiration
Function
Name
8d1a0153-a778-4b07-900c-e5a27f5d849f_visitor_id
Expiration
Function
Name
capturePrivacyNotice
Expiration
Function
Name
rl_initial_referrer
Expiration
Function
Name
8d1a0153-a778-4b07-900c-e5a27f5d849f_last_activity_at
Expiration
Function
Name
8d1a0153-a778-4b07-900c-e5a27f5d849f_override_site_id
Expiration
Function
Name
8d1a0153-a778-4b07-900c-e5a27f5d849f_sifi_user_id
Expiration
Function
Name
capture_base_site_id
Expiration
Function
Name
8d1a0153-a778-4b07-900c-e5a27f5d849f_bot_type
Expiration
Function
Name
8d1a0153-a778-4b07-900c-e5a27f5d849f_visit_id
Expiration
Function
Name
RlocalSessionOptOut
Expiration
Function
Name
RLEU
Expiration
Function
Name
rl_visitor_history
Expiration
Function
Name
sifi_user_id
Expiration
Function
Name
breeze_folder_name
Expiration
Function
Name
panoramaId
Expiration
Function
Name
panoramaId_exp
Expiration
Function
Name
panoramaId_expiry
Expiration
Function
Name
panoramaId_expiry_exp
Expiration
Function
Name
_cc_id
Expiration
Function
Name
_cc_id_update_ts
Expiration
Function
Name
THIRD_PARTY_COOKIE_ACCESS_DENIED
Expiration
Function
Name
THIRD_PARTY_WEB_STORAGE_ACCESS_DENIED
Expiration
Function
Name
__gads
Expiration
Function
Name
_cfuvid
Expiration
Function
Name
8d1a0153-a778-4b07-900c-e5a27f5d849f_rl_campaign
Expiration
Function
Name
wpEmojiSettingsSupports
Expiration
Function
Name
pwjs-idle
Expiration
Function
Name
lastExternalReferrer
Expiration
Function
Name
lastExternalReferrerTime
Expiration
Function
Name
__cf_bm
Expiration
Function
Name
wp-postpass_c604861def36e58ada92343151bf5a31
Expiration
Function
Name
pwjs-session
Expiration
Function
Name
li_adsId
Expiration
Function
Name
_pk_id.138.d3f0
Expiration
Function
Name
_pk_id_138_d3f0
Expiration
Function
Name
panoramaIdType_exp
Expiration
Function
Name
fpestid
Expiration
Function
Name
fpestid_timestamp
Expiration
Function
Name
panoramaIdType
Expiration
Function
Name
hjViewportId
Expiration
Function
Name
_hjSessionUser_1581784
Expiration
Function
Name
_hjSession_1581784
Expiration
Function
Name
capture_checked_site_ids
Expiration
Function
Name
test
Expiration
Function
8d1a0153-a778-4b07-900c-e5a27f5d849f.rlets.com
Name
cmplz_user_data
Expiration
365 days
Function
Name
lotame_domain_check
Expiration
Function
Name
cmplz_cookie_data
Expiration
365 days
Function
Name
cmplz_id
Expiration
365 days
Function
Name
cmplz_saved_categories
Expiration
365 days
Function
Name
cmplz_saved_services
Expiration
365 days
Function
Name
bis_data
Expiration
Function

Analytics

Our Site uses analytics services provided by Google Analytics. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling Us to better understand how Our Site is used. This, in turn, enables Us to improve Our Site and the services offered through it. You do not have to allow Us to use these Cookies, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually improve Our Site, making it a better and more useful experience for you.

The analytics service used by Our Site use analytics Cookies to gather the required information.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (currently limited to website administrators), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Consent and Control

Before Cookies are placed on your computer or device, you will be shown a cookie banner requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies [unless those Cookies are strictly necessary]; however certain features of Our Site may not function fully or as intended.

In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all Cookies or only third party Cookies. By default, most internet browsers accept Cookies but this can be changed. 

Depending on your browser , further information on changing and deleting cookie content can be obtained via the following links

Mozilla FireFox
Internet Explorer
Google Chrome
Safari
Opera

Contact Us

If you would like to know more about how We use Cookies, please email Us at [email protected], by telephone on 01722 343989, or by post at Unit 1a, Abihouse, Brunel Road, Salisbury, Wilts, SP2 7PU

For more information about privacy and data protection please read our Privacy Policy and Terms & Conditions

Contact us

Request more information or call us today - 01722 343 989

Abicare changes lives. Get in touch to find out more about how Abicare services could help the lives of you and your family.

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